TERMS AND CONDITIONSShareholder Benefits Program

MEDIROM Healthcare Technologies Inc. Shareholder Benefits Program Terms and Conditions

A person who is eligible to participate in the shareholder benefits program (the “Program”) of MEDIROM Healthcare Technologies Inc. (the “Company”), and whose application for participation in the Program is approved by the Company (“Approved Participants”), will be entitled to receive one benefit from the Company per year. Approved Participants may select as their benefit either (a) a ¥15,000 digital gift card at certain of the Company’s relaxation salons or (b) a coupon providing a US$100 discount for the purchase of one MOTHER Bracelet. The available benefits are subject to change. Application to participate in the program may be made online at https://medirom.co.jp/en/contact, which is available to access for two months after the Record Date (defined below).

By applying to participate in the Program, you agree to the terms and conditions set forth below. If you do not agree to these terms and conditions, do not apply to participate in the Program.

  • The Company will fix at least one record date per year, and the eligibility of shareholders who apply to participate in the Program will be determined as of the applicable record date (the “Record Date”).
  • The Program is only available to persons and entities who have held 300 or more American Depositary Shares, each representing one common share of the Company (“ADSs”), for a period of at least six months prior to the applicable Record Date.
  • Application for the Program will be accepted for a period of two months following the applicable Record Date. Any applications submitted after this period will not be considered.
  • Your fulfillment or non-fulfillment of the eligibility requirements to participate in the Program will be determined by the Company in its sole discretion.
  • All benefits provided under the Program are non-transferable and cannot be exchanged for cash.
  • The Company may change the terms of the Program, including without limitation the required holding period for the Company’s ADSs and the benefits available through the Program, or terminate the Program, at any time in the Company’s sole discretion and without notice.
  • The Company may request additional or supplementary documents proving your eligibility to participate in the Program.
  • The Company may refuse to allow a shareholder to participate in the Program if the Company determines, in its sole discretion, that such participation would or may cause a violation of law or that such shareholder has abused or has attempted to abuse the Program. In any such case, the Company has no obligation to provide notice to the affected shareholder.