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CORPORATE
INFORMATION

About MEDIROM

Vision

〜Healthcare General Trading Company〜

Our vision since MEDIROM’s founding is to be a healthcare general trading company that can provide comprehensive services from prevention to treatment. We guide you through the best healthcare services and practices for every lifetyle, becoming a one-stop healthcare platform helping you achieve a healthier and happier life.

We now live in a world where our health depends on our own awareness and actions. From good sleeping habits, to dietary control – sugar restriction, low carbohydrates and fasting – to exercise and medication, we are inundated with different methods for improving health and welness.

However, despite all these methods and tactics for improving health, we lack the very basic metrics about our body that could inform which healthcare solutions to take. This information “barrier” impacts all aspects of healthcare, from prevention to treatment and causes a divide between healthcare methods and crucial biodata that would inform the proper actions to take for an indivdiual.

Two obstacles hinder the health of people around the world.

One is an obstacle of “Prevention”.
Services related to health promotion and disease prevention, such as relaxation, specific health guidance program, fitness, and dietary therapy, etc. are underemphasized relative to prescriptive (post disease) solutions such as pharamacolgical drugs.

The other is an obstacle of “Borders”.
This is a problem that is causing disparities in medical care around the world due to differences in licensing systems in each country. For example, the advanced medicine approved in the U.S. takes a long time to be approved in Japan and many other countries, resulting in a time lag of several years. This is a multinational, multi facted problem that impacts many medical industries such as pharmaceuticals, medical devices and transplantation medicine, etc. Crossing the border
barrier provides us with equal options for health in society.

The global market for health care services reached a value of approximately $6,707.3 billion in 2018 and grew at a compound annual growth rate (CAGR) of 7.6% since 2014, and it is expected to grow to approximately $9,581 billion at a CAGR of 9.3% by 2022(*1). The need to "stay healthy for a lifetime" is common to all human beings across all races, generations, genders, religions and ideologies in the world.

By combining the health care services that exist around the world and breaking through the two obstacles that hinder the health in the world, MEDIROM will be a healthcare general trading company that can provide a continuum of health-related services from prevention to treatment.

We envision a future where we are not limited in what we want to do by illness, but grow old healthy and happy.

(*1) https://www.thebusinessresearchcompany.com/report/healthcare-services-market

Philosophy

〜Realization of a Society full of Love and Compassion〜

The healthcare field is aimed at leading people to better health, with “health” being defined (according to the WHO) as "a state of complete physical, mental, and social well-being"(*1). We strive to develop loving, compassionate and engaging people to enhance all around health.

MEDIROM defines “love” as taking an interest in the people are you in life, just as you would in a family member or a significant other, and “compassion” as Dedication to care and concern for others, putting yourself in their shoes.

Such attractive people with love and compassion are valuable to each other because they build respectful and esteemed relationships with the people in front of them.
People change their behavior from the inside out with support from their loved ones.
The inner feeling of ”wanting“ to do something will keep the action going and eventually it becomes a habit, whereas the outward feeling of “having to=must” do something ends up being a temporary effect. For example, if you’re forced to stop drinking or smoking without any internal motivation (truly wanting it), then it’s unlikely you’ll be able to abstain over the long term.

However if you have a strong internal desire to improve health in combination with a loving and compassion support group, your odds of success are much higher. So we believe the best way to improve health of our customers and people around us is to create a strong inner desire for health in the individual and support him or her with Love and Compassion.

Our main brand, Re.Ra.Ku, has achieved the largest number of stores in Tokyo for a single brand of relaxation studio since the end of August 2015. This is because we offer our clients the value of a trusting and kind therapist who helps support their health goals and lifestyle, and who also can give them hands on treatment. Therefore, we develop attractive human resources through our services, based on the philosophy of that Realization of a Society full of Love and Compassion.

We would like to continue to support a healthy lifestyle for society fostering closeness and compassion among people.


(*1) https://www.who.int/about/who-we-are/frequently-asked-questions
(*2) Survey by Association of Japan Relaxation Industry, as of the end of July 2015

MESSAGE

Healthcare is a huge industry area worthy of the challenges we face in the 21st century. Already in many areas such as IT and finance, movement of people, know how and logistics have become borderless.

However, the healthcare field is still divided by Prevention barriers and Border barriers in this century. We create healthcare innovation that resolves the fragmented state of healthcare by realizing our vision and implementing our philosophy.

To become a healthcare general trading company of our vision, we would like to realize our one-stop healthcare platform. Just as there are heavy smokers who do not get lung cancer, a complex interplay of inborn genetic and acquired environmental factors can determine our health outcome. MEDIROM will continue to accumulate more data and unravel these health factors through its expanded services as a platform Re.Ra.Ku (brand with the largest number of relaxation salons in the Tokyo metropolitan area). The future that comes after uncovering and understanding disease factors and causes of illness is our one-stop, comprehensive healthcare platform.

This is why we need attractive human talent to support a loving and compassionate society.To make your health a priority, you need as many people as possible who truly care about your health. That's why our relaxation salon is filled with therapists who genuinely care about a customer's well-being.

The wave of the global healthcare revolution is almost upon us, and attractive human resources with love and compassion are the most valuable to support healthy lifestyle habits. We would like to realize free choice beyond the barrier of prevention and equal choice beyond the border with people who have love and compassion.

The future that MEDIROM is carving out with love and compassion is a new world of free and equal healthcare.


MEDIROM Healthcare Technologies Inc.
Representative Director Kouji Eguchi